Product Manager

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.


Overview:
LotusFlare is looking for a Product Manager to join our team in our Xi’an office. The Product Manager manages the successful development and implementation of the product from beginning to end. This person sees strategic ideas from design and testing to implementation and market introduction.

The ideal candidate will be curious, pay strong attention to detail, and have a passion for customer success.

Responsibilities:

• Research market needs –  Review market data and complete an informative analysis of findings. Develop a product strategy that guides the team towards goals that meet the needs of both the end-user and the business. Ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success.
• Manage product releases – Draft and distribute product briefs to ensure the smooth introduction of each new release. Answer questions and troubleshoot issues throughout the release lifecycle. 
• Practice customer-centric development – Work with clients to understand their unique needs and pain points. Capture and share client feedback with the team to best investigate ways to create a solution. Collaborate cross-functionally to ensure features and functionality are meeting market needs in new and innovative ways. Report the success of the products and strategize improvements needed.
• Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team.

Requirements:

• Bachelor's degree is required, Engineering is preferred or a related field.
• Four years of experience in product management
• Proven results influencing stakeholders and displaying improvements
• Ability to translate complex problems and ideas into easily understood descriptions

About:
At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

• Website: www.lotusflare.com
• LinkedIn: https://www.linkedin.com/company/lotusflare
• Instagram: https://www.instagram.com/lifeatlotusflare/ 
• Twitter: https://twitter.com/lotus_flare