Technical Project Manager

Overview

As a Project Manager, you are responsible for leading customer-facing projects to ensure that the “right” solution is designed, developed, tested, and deployed within customer expectations and that project goals and objectives are well defined and achieved. In this role you must have a strong technical project management background and also have excellent organization, problem solving and communications skills. You must have a solid understanding of project management fundamentals and  be comfortable communicating with a diverse stakeholder group including senior leaders both verbally and in writing.

The Project Manager manages the successful development and implementation of the product from beginning to end. This person sees strategic ideas from design and testing to implementation and market introduction.

The ideal candidate will be curious, pay strong attention to detail, and have a passion for customer success.

Responsibilities

• Participate in pre-sales meetings and contract preparations.
• Ensure that best practices and defined project management processes and standards are adhered to for assigned projects with respect to scoping and planning, issue management, risk management, change management, quality management, etc.
• Establish the project plan baseline by collaboratively defining and documenting the project scope including key milestones and dependencies. 
• Determine and define clear deliverables as well as roles and responsibilities for all assigned project team members.
• Identify and secure the necessary resources needed to execute the project plan.
• Work with LotusFlare’s internal engineering and design teams and externally with customer technical teams to ensure best practices are followed and optimal solutions are selected and developed.
• Drive project execution: track delivery, take ownership of change management, and proactively seek and resolve blockers.
• Assign and oversee the daily tasks of LotusFlare personnel assigned to the project while ensuring all team members are working toward established milestones.
• Conduct regular meetings to determine progress and address any challenges, issues, or questions regarding assigned projects. 
• Prepare and provide periodic updates and status reports to internal and client leaders.
• Manage UAT and production releases, as well as project handover to our operational support teams.
• Be a part of a Global Delivery Team, share experiences and develop the PM discipline within LotusFlare with the aim to  improve processes, methods and tools with creative ideas.
• Create and maintain project documentation. 
• Work with the latest collaboration tools including Jira, Confluence, Trello, Work@FB, etc.

• Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team.

Requirements

• Bachelor’s degree in Computer Science, System Information, Engineering, Business Administration, or any other relevant majors.
• 5+ years experience in Project Management in a technical and/or software development environment, preferably inin the Telecommunications sector and with exposure to Product Engineering teams as well as BSS/OSS development and integration.
• Professional Project Management Certification from an accredited institution (e.g. PMP, PRINCE2).
• Demonstrated deep understanding of foundational Project Management processes, strategies, tools, and methods.
• A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and technical solutions for multi-tiered systems.
• Comfort and experience with cross-organizational communication; excellent written and verbal communication skills.
• Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment.
• Experience working independently to design, plan, and execute technical projects.
• Able to distill data and articulate the rationale for making difficult trade-offs.
• Experience working with Jira and Confluence tools, preferably with proficiency using Jira Roadmaps for project planning and tracking.
• Additional certification and experience as a Scrum Master using the Agile methodology is an asset. 

About LotusFlare

LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software.  LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. 

LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. 

From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud. LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers.

LotusFlare looks for people all around the world who are passionate about their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell, and other leading enterprises around the world.

LotusFlare Website and Social Media

• Website: www.lotusflare.com
• LinkedIn: https://www.linkedin.com/company/lotusflare
• Instagram: https://www.instagram.com/lifeatlotusflare/ 
• Twitter: https://twitter.com/lotus_flare