LotusFlare, Inc.

Solution Architect

Service Delivery - Pune, India - Full Time

LotusFlare, the provider of a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to communications services providers, seeks to hire a Solution Architect in Warsaw Poland to join the LotusFlare Engineering Team and kick start the building of an engineering team in Warsaw to support customer projects. (Note: Similar  roles are being advertised in Warsaw, Belgrade, Cairo and Pune India.)

Job Description:

As a Solution Architect, you will be responsible for all technical aspects of integrating and launching our offering, LotusFlare DNO Cloud with a customer from kickoff to go-live. You will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational efficiency and best-practice architectures. Within LotusFlare, you are the advocate for your customers to ensure the successful progression of their project and advancement improvements to LotusFlare DNO Cloud, informing the roadmap of LotusFlare DNO Cloud  capabilities and functions. 

In your role, you ensure project goals are met and customer expectations are fulfilled. You will utilize your solid understanding of project management fundamentals and must be comfortable communicating with senior leadership (with customers and LotusFlare) verbally and in writing.  Given your understanding of technology and project goals, you will connect technology to tangible project results in order to deliver valuable business outcomes to LotusFlare DNO Cloud customers.

RESPONSIBILITIES:

Learn

  • Deeply understand LotusFlare's DNO platform, system architecture and integration components.

Pre-sales

  • Deliver customized pre-sales technical presentation and product demonstrations to customers

  • Assist in the development of RFI/RFP responses and drive to close new opportunities

  • Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform

Solution

  • Work with LotusFlare’s engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment

Delivery

  • Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.

  • Manage UAT and production releases, and project handover to our support and operational teams.

  • Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business.

  • Support project management activities, ensuring issues are documented and addressed.

  • Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas

  • Troubleshoot customer technical issues in real time

  • Create documentation and develop best practices to help customers get the most out of using the system

REQUIREMENTS:

  • 5+ experience in Technical lead, Technical Program Management, or similar technical leadership role

  • 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect

  • 5+ years of experience working with the telecommunications industry

  • You are a digital savvy individual that knows the latest digital technologies and trends; you enjoy to experiment and are open to integrating new digital technologies in everyday work.

  • Proficient in API design, client server interaction design and cloud infrastructure architecture

  • Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale

  • Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment

  • Experience working independently to design, plan, and execute technical projects

  • Able to distill data and articulate the rationale for making difficult trade-offs

  • A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems

  • Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process

  • Demonstrated deep knowledge of technical program management and engineering best practices

  • Willingness and ability to travel approximately 20% of time

  • Comfort and experience with cross-organizational communication; excellent written and verbal communication skills

About LotusFlare

LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software.  LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. 

LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. 

From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud. LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers.

LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, T-Mobile, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell, and other leading enterprises around the world.

LotusFlare Website and Social Media

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