LotusFlare, Inc.

Senior Product Designer

Product Management - Belgrade, Serbia - Full Time

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description and Responsibilities:

As a Senior Product Designer, you will embed yourself in a cross-functional team of Product, Engineering, and Customer Success to drive shared vision and execution of important B2B2C product experiences across connectivity and developer enablement spaces.

You will be responsible for managing the end-to-end Product Design process including defining the most compelling problems to solve, conducting secondary and primary research to understand problem space and evaluate your solutions, prototyping at different levels of fidelity, and delivering high-fidelity designs to the development team. You will be the advocate for User Experience within the company and amplify the Human-Centered Design mindset across the organization.

Collaborate with product managers, engineers, and other designers to identify opportunities, test and launch new products and features in a fast-paced, dynamic environment with ambiguity
Lead and participate in usability research and user interviews; Inform design decisions through an iterative process by evaluating quantitative and qualitative feedback
Design elegant yet efficient flows & interactions across platforms (web, mobile, and emails)
Produce storyboards, site maps, user flows, wireframes, and prototypes to articulate functionality and user experience
Clearly and concisely articulate design thinking process and methodologies, present prototypes and other artifacts to influence senior leaders both internally and externally; Anticipate and address feedback, develop opinions, and gain alignment
Give and solicit feedback from designers and cross-disciplinary partners

Requirements:

Have 3+ years of experience working in full-stack product design, demonstrating strong UX/UI craft
Advise and help guide user research (evaluative and generative) studies and observe and analyze end-user behavior
Are comfortable with executing core skill sets of product design: visual design, prototyping, interaction design, and information architecture
Can build clear, concise presentations to influence wide audiences including executives via storytelling
Are an organized, systems thinker who can flex and operate to the needs of different projects, teams, and systems
Are a team player and can communicate and collaborate with various stakeholders, product managers, and engineers
Have cross-platform design experiences (Mobile Web, Desktop Web, Android, iOS, emails)

Benefits:

Competitive salary package.
Paid lunch (In the office)
Private healthcare
Yearly bonus
Training and workshops
Truly flexible working hours
Top-of-the-class engineers to learn from and work with

About us:

At LotusFlare, we attract and keep amazing people by offering two key things:

Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.